Signed By The Jacksons
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Terms and Conditions


Effective Date: 4/7/26


 Services Provided

Signed by the Jacksons Notary Services provides:

  • Mobile Notary Services (Maryland) 
  • Remote Online Notarization (RON) Nationwide 
  • Apostille Services 
  • Ink Fingerprinting (FD-258 Cards) 
  • Witness Services 
  • Field Inspection Services 

All services are performed in accordance with applicable state laws and regulations.


Appointment & Scheduling

  • Appointments are required for all services. 
  • Same-day appointments are subject to availability. 
  • Clients must provide accurate information when booking. 

Identification Requirements

All signers must present valid, government-issued photo identification at the time of service.
Failure to provide proper ID will result in cancellation, and fees may still apply.


 Notary Limitations

  • We do not provide legal advice. 
  • We do not prepare legal documents unless explicitly stated. 
  • We reserve the right to refuse service if: 
    • The signer cannot be properly identified 
    • The signer appears unwilling or under duress 
    • The document is incomplete or suspicious 


 Fees & Payment

  • Fees are disclosed prior to service. 
  • Payment is due at the time of service unless otherwise agreed. 
  • Travel fees may apply for mobile services. 
  • Additional fees may apply for: 
    • After-hours appointments 
    • Emergency/same-day services 
    • Extended wait times 


 Cancellation & No-Show Policy

  • Clients must provide at least [insert timeframe, e.g., 2–4 hours] notice to cancel or reschedule. 
  • No-shows or last-minute cancellations may be subject to a fee. 


Refund Policy

  • Completed notarial acts are non-refundable. 
  • Refunds are not provided once a document has been notarized. 
  • If an error is made on our part, we will correct it at no additional charge. 


 Remote Online Notarization (RON)

  • Clients must have a compatible device, internet access, and valid ID. 
  • RON sessions may be recorded and stored as required by law. 
  • Clients are responsible for ensuring their documents are complete prior to the session. 


 Apostille & Processing Services

  • Processing times for apostille services are not guaranteed. 
  • We are not responsible for delays caused by government agencies. 


 Ink Fingerprinting Services

  • Clients are responsible for submitting fingerprint cards to the appropriate agency. 
  • We do not guarantee acceptance by third-party agencies. 


 Limitation of Liability

Signed by the Jacksons Notary Services is not liable for:

  • The content or legality of documents 
  • Delays caused by third parties 
  • Rejection of documents by receiving agencies 


 Privacy & Confidentiality

All client information and documents are handled with strict confidentiality in accordance with our Privacy Policy.


 Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.


 Contact Information

For questions regarding these terms, please contact:

Doris E. Jackson
📞 (202) 509-0785
📧 signedbythejacksons@gmail.com

Return and Refund Policy

  


Effective Date: 4/7/26


1. No Returns on Services

Due to the nature of notary and related services, all completed services are final and non-refundable. Once a document has been notarized or a service has been performed, it cannot be reversed.


2. Notary Services

  • Fees for completed notarizations are non-refundable. 
  • We are not responsible for the content, legality, or acceptance of documents by third parties. 


3. Appointment Cancellations

  • Clients must provide at least [2–4 hours] notice to cancel or reschedule an appointment. 
  • Failure to provide proper notice may result in a cancellation fee. 


4. No-Show Policy

If a client fails to appear at the scheduled appointment:

  • A no-show fee may be charged 
  • Travel fees (if applicable) are non-refundable 


5. Travel Fees

  • Travel fees for mobile services are non-refundable once the notary has arrived or is en route 
  • These fees cover time, fuel, and scheduling 


6. Remote Online Notarization (RON)

  • RON session fees are non-refundable once the session has started 
  • If a session cannot be completed due to client issues (internet, ID verification, etc.), fees may still apply 


7. Apostille & Processing Services

  • Fees for apostille services are non-refundable once processing has begun 
  • We are not responsible for delays or rejections by government agencies 


8. Ink Fingerprinting (FD-258 Cards)

  • Fingerprinting services are non-refundable once completed 
  • We do not guarantee acceptance by third-party agencies 


9. Field Inspection Services

  • Inspection fees are non-refundable once the inspection has been completed or scheduled and dispatched 


10. Errors & Corrections

                   If an error is made on our part:

  • We will correct the mistake at no additional cost 
  • Corrections must be reported within a reasonable timeframe 


11. Exceptional Circumstances

Refunds may be considered only in rare cases at our sole discretion, where services were not rendered.

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